Privacy Policy

Ladéra Noir (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website, place an order, or interact with our brand online. By using this website, you agree to the practices described below.

Information We Collect & How We Use It

We may collect personal information that you provide directly, such as your name, email address, shipping details, order history, and messages or inquiries you send to us. We may also collect limited technical information automatically through cookies and analytics tools, including device type, IP address, and browsing activity, to help improve site performance and user experience. This information is used to process orders, provide customer support, communicate with you (where you have consented), improve our services, and meet legal or security obligations. Payment details are processed securely through our payment providers, and we do not store full card information.

Sharing, Storage & Protection of Data

We do not sell personal data. We may share limited information only with trusted third-party service partners who support our operations, such as payment processors, shipping providers, website hosting services, and email or marketing platforms. These partners are permitted to use the information solely for the services they provide and are required to protect it in line with applicable laws. We apply reasonable technical and organizational safeguards to help protect your information against unauthorized access or misuse, though no digital system can be guaranteed completely secure.